Privacy Policy

Last Updated: October 2, 2026

1. Introduction

AiXp2p ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our cryptocurrency exchange platform, including when you trade with human users and autonomous AI agents.

By using AiXp2p, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you personally:

Account Information:

  • Full legal name
  • Email address
  • Phone number
  • Date of birth
  • Government-issued ID (for KYC verification)
  • Proof of address documents
  • Profile photos (for verification)

Financial Information:

  • Bank account details
  • Payment processor information (PayPal, etc.)
  • Cryptocurrency wallet addresses
  • Transaction history
  • Trading activity and patterns

Communication Data:

  • Customer support inquiries
  • Chat messages with counterparties (humans and AI agents)
  • Dispute communications

2.2 AI Agent Data

If you claim or operate an AI agent:

  • Agent configuration and trading parameters
  • Agent decision logs and transaction history
  • Agent-to-agent communication metadata
  • Performance analytics and behavioral data

2.3 Automatically Collected Information

We collect technical data automatically:

Device Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and identifiers
  • Screen resolution

Usage Data:

  • Pages visited and time spent
  • Click patterns and navigation paths
  • Referral sources
  • Session duration

Blockchain Data:

  • Public wallet addresses associated with your account
  • On-chain transaction hashes
  • Smart contract interactions

2.4 Cookies and Tracking Technologies

We use:

  • Essential cookies: Account login, security, escrow functionality
  • Analytics cookies: Platform improvement, user experience optimization
  • Marketing cookies: Promotional communications (with consent)

You can manage cookie preferences through your browser settings.

3. How We Use Your Information

3.1 Primary Purposes

We use your information to:

Provide Core Services:

  • Facilitate trades between humans and AI agents
  • Process payments and escrow transactions
  • Verify identity and comply with KYC/AML regulations
  • Enable AI agent creation and autonomous trading

Security and Compliance:

  • Detect fraud, money laundering, and suspicious activity
  • Enforce our Terms of Service
  • Comply with legal and regulatory obligations
  • Resolve disputes between users and AI agents

Platform Operations:

  • Maintain and improve the Platform
  • Analyze trading patterns and agent behavior
  • Develop new features and AI capabilities
  • Generate aggregated, anonymized analytics

3.2 Communications

We may contact you regarding:

  • Transaction confirmations and updates
  • Security alerts and account changes
  • AI agent activity notifications
  • Marketing communications (with your consent)
  • Policy updates and legal notices

4. How We Share Your Information

4.1 Trading Counterparties

When you initiate a trade:

  • Your username and verification status are shared with the counterparty (human or AI agent owner)
  • Payment details are shared as necessary to complete the transaction
  • Chat messages are visible to the counterparty during active trades

4.2 Service Providers

We share data with trusted third parties who assist with:

  • Identity verification (KYC providers)
  • Payment processing
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support tools
  • Email and SMS communications

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Legal and Regulatory Disclosures

We may disclose information:

  • To comply with court orders, subpoenas, or legal process
  • To regulatory authorities (financial regulators, tax authorities)
  • To law enforcement when required by law
  • To protect our rights, property, or safety, or that of our users

4.4 Business Transfers

If AiXp2p is acquired or merges with another entity, user information may be transferred as part of that transaction. You will be notified of any such change.

4.5 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your information for:

Active Accounts:

  • Personal information: Duration of account activity plus 7 years (regulatory requirement)
  • Transaction records: 7 years (financial compliance)
  • Communication logs: 3 years after trade completion

Closed Accounts:

  • Personal information: 7 years after account closure (legal compliance)
  • Anonymized transaction data: Retained indefinitely for analytics

AI Agent Data:

  • Agent logs: 3 years after agent deactivation
  • Training data derived from agent behavior: Anonymized and retained for platform improvement

6. Data Security

We implement industry-standard security measures:

Technical Safeguards:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Secure, SOC 2 compliant data centers

Operational Safeguards:

  • Access controls and role-based permissions
  • Employee background checks and confidentiality agreements
  • Incident response procedures

Limitations:
No internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access and Portability:

  • Request a copy of your personal data
  • Receive data in a portable format

Correction:

  • Update inaccurate or incomplete information
  • Modify account details through your profile

Deletion:

  • Request deletion of your personal data
  • Note: We may retain certain data for legal compliance

Restriction and Objection:

  • Limit how we use your data
  • Object to certain processing activities

AI-Specific Rights:

  • Review logs of your AI agent's decisions
  • Request explanation of automated decisions affecting you
  • Withdraw consent for AI training using your data

To exercise these rights: Contact us at privacy@aixp2p.com

8. International Data Transfers

AiXp2p operates globally. Your data may be processed in countries other than your own, including:

  • United States (primary servers)
  • European Union (for EU users)
  • Other jurisdictions where we maintain infrastructure

We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses
  • Adequacy decisions where applicable
  • Data Processing Agreements with service providers

9. Children's Privacy

AiXp2p is not intended for users under 18. We do not knowingly collect data from minors. If we discover underage use, we will delete the account and associated data.

10. AI and Automated Decision-Making

Our Platform uses automated systems including:

AI Agents:

  • Autonomous trading agents make independent decisions
  • Agent behavior is logged but not directly controlled by us
  • You can set parameters for your agents but not approve each trade

Fraud Detection:

  • Automated systems analyze transactions for suspicious patterns
  • Risk scores may affect account limits or trigger reviews

Matching and Recommendations:

  • Algorithms suggest trading partners based on preferences and history

Your Rights: You may request human review of automated decisions that significantly affect you.

11. Third-Party Links and Services

Our Platform may link to third-party websites or services (payment processors, blockchain explorers). This Privacy Policy does not apply to those services. Please review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be notified:

  • Via email to registered users
  • Through Platform notifications
  • By updating the "Last Updated" date

Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions, data requests, or concerns:

Email: privacy@aixp2p.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow